Delivery and Returns
In-store Delivery
In-store DeliveryFree delivery in one of our stores in 4 to 7 working days from the dispatch.
free
In-store Pick-up
In-store Pick-upCollect your order immediately in one of our shops. If you order outside opening hours, your order will be ready for pick-up on the next working day.
free
Pick-up Point
Pick-up PointDelivery in a pick-up point in 2 to 5 working days from the dispatch.
Free from €150 of purchases
(€2 below this amount)
Standard
StandardHome delivery within 2 to 5 business days after dispatch.
€3.50
Pick-up Point Express
Pick-up Point ExpressDelivery in a pick-up point within 24 working hours for all orders placed before 1pm (Paris Time) from Monday to Friday.
€5
Express
ExpressHome delivery from the day after dispatch in France, including Saturday (except public holidays). Delivery within two business days after dispatch for the rest of the world (excluding Saturday).
€8
Courier
CourierHome delivery in 2h for all orders placed before 13h from Monday to Friday. Available in Paris, Lyon, Bordeaux, Amsterdam, Brussels and London.
€10
You have 15 days after receiving your order to return your purchase if they don’t fit.
Only the articles returned in perfect shape and in their original package will be accepted. We don’t exchange articles, we only give you a refund.
The return fee is covered by BOBBIES, if the return address is from the same country as the delivery one; the CUSTOMER can therefore download a prepaid transport label from his account to return his parcel. We provide one transport label per order.
Return in Bobbies stores
Return via Bobbies storesYou can drop-off your package in one of our official stores.
free
Return via Carrier
Return via CarrierA pre-paid label will be provided to you when you log into your account in the Orders & Returns section.
free
You may also send the withdrawal form contained in the appendix to the General Terms and Conditions by post to the following address:
Bobbies – Returns service
55 allée du Ruet - 45760 Marigny-les-Usages, France
or by e-mail to [email protected]