Delivery and Returns

Orders placed before 1pm (Paris time) Monday to Friday are dispatched the same day (excluding public holidays in France).

In-store pickup
In-store pickup

Free delivery in one of our stores in 4 to 5 working days from the dispatch



Express Home delivery with DHL 1-3 working days after dispatch

Free from £200 of purchases

(£8 below this amount)

(£12 below £50 of purchases)

You have 15 days after receiving your order to return your purchase if they don’t fit.

Only the articles returned in perfect shape and in their original package will be accepted. We don’t exchange articles, we only give you a refund.


Return VIA DHL

A pre-paid label will be provided to you when you log into your account in the Returns section.


You may also send the withdrawal form contained in the appendix to the General Terms and Conditions by post to the following address:

Bobbies – Service retours

17 rue Jacques Bingen – 75017 Paris, France

or by e-mail to [email protected]