Delivery and Returns
Orders placed before 1pm (Paris time) Monday to Friday are dispatched the same day (excluding public holidays in France).
In-store pickup
In-store pickupFree delivery in one of our stores in 4 to 5 working days from the dispatch
Free
Express
ExpressExpress Home delivery with DHL 1-3 working days after dispatch
Free from £200 of purchases
(£8 below this amount)
(£12 below £50 of purchases)
Coursier
CoursierHome delivery in 2h for all orders placed before 13h from Monday to Friday. Available in Paris, Lyon, Bordeaux and London.
£10
You have 15 days after receiving your order to return your purchase if they don’t fit.
Only the articles returned in perfect shape and in their original package will be accepted. We don’t exchange articles, we only give you a refund.
RETURN VIA DHL
Return VIA DHLA pre-paid label will be provided to you when you log into your account in the Returns section.
Free
You may also send the withdrawal form contained in the appendix to the General Terms and Conditions by post to the following address:
Bobbies – Service retours
17 rue Jacques Bingen – 75017 Paris, France
or by e-mail to [email protected]