Delivery and Returns
Orders placed before 1pm (Paris time) Monday to Friday are dispatched the same day (excluding public holidays in France).
Click & CollectClick & Collect
Pick up your order for free in shops within 2 hours only.
In-store pickupIn-store pickup
Free delivery in one of our stores in 6 to 7 working days from the dispatch.
Express Home delivery with DHL 1-3 working days after dispatch.
Free from £200 of purchases
(£8 below this amount)
(£12 below £50 of purchases)
Home delivery in 2h for all orders placed before 13h from Monday to Friday. Available in Paris, Lyon, Bordeaux and London.
We've extended our returns period for the festive season. Orders placed after November 20, 2023 can be returned until January 9, 2024.
Only the articles returned in perfect shape and in their original package will be accepted. We don’t exchange articles, we only give you a refund.
RETURN VIA CARRIERReturn VIA CARRIER
A pre-paid label will be provided to you when you log into your account in the Returns section.
You may also send the withdrawal form contained in the appendix to the General Terms and Conditions by post to the following address:
Bobbies – Service retours
17 rue Jacques Bingen – 75017 Paris, France
or by e-mail to [email protected]