Delivery and Returns
Orders placed before 1pm (Paris time) Monday to Friday are dispatched the same day (excluding public holidays in France).
Express
ExpressHome delivery with FedEx in 2 to 3 working days after dispatch.
Free from US$ 200 of purchases
(US$ 8 below this amount)
(US$ 10 below US$ 50 of purchases)
You have 15 days after receiving your order to return your purchase if they don’t fit.
Only the articles returned in perfect shape and in their original package will be accepted. We don’t exchange articles, we only give you a refund.
The return fee is covered by BOBBIES, if the return address is from the same country as the delivery one; the CUSTOMER can therefore download a prepaid transport label from his account to return his parcel. We provide one transport label per order.
Return via Carrier
Return via CarrierA pre-paid label will be provided to you when you log into your account in the Orders & Returns section.
free
You may also send the withdrawal form contained in the appendix to the General Terms and Conditions by post to the following address:
Bobbies – Service retours
17 rue Jacques Bingen – 75017 Paris, France
or by e-mail to [email protected]