chat expand_more

Our Care Guide

A few golden rules to follow after purchasing an item from Bobbies:

  • Try on your shoes while standing on a mat to avoid getting any marks on the soles in case you need to return them.
  • Don't crush the back of your shoes when you put them on, as this can damage them. It is better to use a shoehorn.
  • If your shoes have a leather tab at the back, don't pull on it since it is only decorative. To put on your shoes, use both hands to grasp the leather on either side of the leather tab.
  • Some of our leather soles are protected by a plastic film that you should remove before wearing them, unless you want to return them.
  • For models with leather soles that do not have an integrated rubber pad, we recommend that you have one fitted by a cobbler.
  • Avoid wearing the same shoes two days in a row, so any moisture in them can evaporate.
  • Place shoe trees inside your shoes to help keep their shape over time.
  • If your shoes have been caught in the rain, place tissue paper inside them (not newspaper, since the ink might rub off) and leave them to dry away from any source of heat.
  • Take care of your shoes regularly with Bobbies care products or those recommended by your shoemaker. Some products sold on the market may contain components that can stain or damage the leather, so choose them carefully.
  • Keep your bags and other leather goods away from light to prevent the leather from fading.
  • When storing your bag, hang it on a hanger or stuff it with padding to better preserve its original shape.
  • If your bag has been caught in the rain, place tissue paper inside and let it dry away from any source of heat.
  • Protect and care for your leather goods regularly with Bobbies care products or those recommended by your shoemaker. Some products sold on the market may contain components that can stain or damage leather, so choose them carefully.

Our care advices for ...

LEATHER SOLES

Some shoe models have a leather sole that needs to be cared for in the same way as the leather upper to extend its lifespan.

See maintenance steps

The steps:

LEATHER SOLES

01.

DUSTING IT OFF

Dust the sole briskly with a Horsehair Brush.

02.

CLEANING

Use a Cleansing Milk to thoroughly clean the sole. Shake the bottle and apply a little milk to the underside of the sole and welt. Using a chamois cloth, apply the milk, paying particular attention to the dirtiest areas to ensure a thorough cleaning. Let it dry for 15 minutes.

03.

WAXING

Apply a Colorless Shoe Polish to the underside of the sole in circular movements using a chamois cloth, then let it dry for 15 minutes.

04.

GREASING THE WELT (optional)

If there is a stitching thread on the welt, apply Colorless Grease to it. This will protect and grease the thread so it doesn't break.